SUPPROT
SUPPORT
FAQ
A6.
Yes, we do.
Since establishing our China branch in 2001, we have gained export experience in many countries including Japan, Kazakhstan,
Indonesia, and Brazil.
In particular, DAELIM holds the FTA Certified Exporter qualification, enabling us to issue certificates of origin and
provide full support with the required documentation to ensure our clients benefit from tariff advantages and smooth export processes.
A5.
Yes, we do.
Working with our in-house professional designers, we provide total packaging solutions including containers, caps, labels, and boxes
-tailored to your brand identity and product concept. This allows our clients to focus fully on sales.
A4.
DAELIM takes pride in delivering top-level quality in the industry.
We are certified with the ISO 9001 Quality Management System, ensuring systematic control from raw material intake to final shipment.
As the first in the industry to be awarded the Q-Mark Quality Certification, we have established strong credibility.
Every production lot undergoes quality analysis and sample retention,
enabling us to maintain consistent standards and respond quickly to any issues.
A3.
The lead time depends on factors such as product complexity, raw material sourcing, and packaging production.
A detailed schedule is provided during the initial consultation.
Example:
For new product development, formula creation and sample testing usually take 4–8 weeks,
design 2–3 weeks, and production & delivery 4–6 weeks. Overall, the process may take approximately 3–6 months.
When using Daelim’s existing formulas, the development and testing stage can be shortened.
In this case, the process from design to production and delivery generally takes 1–2 months.
A2.
The minimum order quantity (MOQ) is 3,000 units, but it may vary depending on the product type,
raw material composition, and packaging specifications.
We strive to remain flexible to our clients’ business size and plans.
For the most favorable production conditions and pricing, we provide detailed MOQ guidance during product consultation.
Please feel free to contact us for more information.
A1.
We provide a complete one-stop service from planning and development to design, production, and delivery.
The key process is as follows.
(Note: The following applies to new product development. When using Daelim’s existing formulas, the process can be shortened.)
Daelim Enterprise places the utmost value on the trust and success of our partners.
We are committed to providing all the support your business needs — swiftly and accurately.